Best price Guarantee

We know your time and money are valuable and that is why we guarantee you the best rate, the best service and the most comprehensive information about the property and your suite right here on So, when making your reservation why would you book anywhere else? In fact, if you find a lower rate for the same suite type, same rate type and the same dates on any other website we guarantee to match the rate PLUS give you an extra 10% off.

Best Competitor Price Guarantee

Even better, we want you to get the best value possible while staying in Vancouver. So, if you find a competitive hotel with accommodations of a similar size and quality, we will also match the rate and give you an extra 10% off.

If you find a better rate, simply send us an email with the following information:

Arrival Date

Suite Type

# of Adults

# of Children

URL Where you Found the Better Rate

Rate Obtained

We will review this information and respond to your email within 24 hours. The response will include a screen shot of the pricing from the other website or competitive hotel and, if there is a lower rate that matches the criteria on another website, our adjusted offer to you that includes an extra 10% off will be provided. Please note that the hotel’s offer is the final offer. We regret that all rate guarantee requests must be made by email and will not be accepted over the telephone.

To submit a Rate Guarantee Request